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1. Can custom sizes be ordered?
Yes, we offer comprehensive custom sizing options. We maintain a database of over 300 ready-to-use puzzle cutting dies, covering standard sizes from mini puzzles to large-format ones, as well as various specialty shapes such as circles, hearts, animal outlines, and brand logos. If our existing dies do not meet your creative needs, we provide custom die-cutting services. Based on your design or outline, we can develop exclusive dies to produce puzzles in any size and shape—truly turning your vision into reality.
2. What materials are available for puzzles?
We offer a full range of mainstream flat puzzle materials to meet different needs for feel, texture, budget, and function:
Paper-based puzzles: Blue chipboard (high stiffness, classic choice), white chipboard (bright color reproduction), gray chipboard (high quality, high folding endurance, sturdy feel). All are printed with eco-friendly inks in high definition.
Wooden puzzles: Made from high-quality poplar plywood, cut with laser-precision machinery or hydraulic press punching. Edges are smooth, allowing the puzzle to stand or hang. These offer a premium feel, ideal for high-end gifts or permanent keepsakes.
Plastic puzzles: PP plastic (flexible, water-resistant, easy to clean, suitable for children or outdoor use), PS plastic (higher hardness, crisp snapping feel). Plastic puzzles are especially suitable for educational or promotional puzzles intended for repeated use.
We continuously follow material developments and can produce virtually all mainstream flat puzzle materials on the market. We also provide recommendations for the material best suited to your design theme and intended use.
3. Can the color box be customized?
Absolutely. Packaging is an integral part of the puzzle experience, and we offer complete end-to-end packaging customization solutions:
Box styles: In addition to standard top-bottom telescopic boxes, we offer tube boxes (suitable for frameless puzzle display), mailer boxes (economical and secure for shipping), book-style boxes (elegant opening, collectible feel), and tube/capsule packaging (creative and compact, ideal for mini puzzles or promotional giveaways).
Full customization: The size, structure, paper stock, and finishing techniques (such as lamination, UV coating, foil stamping, embossing) of the color box can all be tailored to your finished puzzle and brand image, ensuring your product stands out on the shelf.
4. Are you professional in puzzle manufacturing?
We are a dedicated puzzle production factory, not just a trader or private-label reseller. Our core production and management team possesses over 26 years of experience in the puzzle industry, with deep expertise in every detail—from design, color separation, and material selection to die-cutting and packaging. We operate our own advanced production equipment and maintain a strict quality control system to ensure every batch meets high standards for piece fit, image clarity, color accuracy, and packaging integrity. Choosing us means choosing experience, reliability, and professional end-to-end support.
5. What is the custom production process and support like?
We provide a one-stop customization service: Starting from your design submission, our professional team will conduct free pre-press art review and optimization advice to ensure files meet printing requirements. We then provide a detailed quotation and physical proof sample based on your needs (material, size, quantity, packaging). Bulk production proceeds only after sample confirmation. A dedicated customer service representative follows up throughout the process to ensure smooth communication.
6. Is there a minimum order quantity (MOQ)?
To accommodate different client needs, we offer flexible ordering options. We can handle both small trial orders (for market testing or event gifts) and large-scale production runs. Specific MOQs vary depending on material and process complexity, and we will provide the most cost-effective recommendation for your project.
7. Can printing color accuracy be guaranteed?
Yes. We utilize professional color management systems and high-precision printing equipment, and offer Pantone (PMS) color matching services. For critical colors, we strongly recommend confirming with a physical proof sample to ensure the final product matches your design expectations exactly.
8. Do your products comply with environmental and safety standards?
Yes. The paper, inks, plastics, and wood we use conform to international environmental and safety standards (such as EU CE, US ASTM F963, etc.). We provide relevant material certification reports, especially for children’s products, ensuring they are safe, non-toxic, and suitable for worry-free use.
